QSR Brands, a Malaysian-owned fully integrated food technology company, stands as a beacon of success in the food industry. With about 30,000 employees, they operate KFC and Pizza Hut restaurants in Malaysia, as well as in various upstream aspects of the food value chain. Committed to halal and syariah principles, the company prioritizes strict compliance and also contributes significantly to sustainable practices and CSR activities. Given the vastness of the business, data protection was identified as a key risk area for the Group.

The Aspiration

Embarking on a digital transformation journey, QSR Brands identified the crucial need for robust data protection and loss prevention. With a vast operation, it was clear that safeguarding confidential information and minimizing risk exposures was to be paramount for any aspect of their digital transformation.

The Solution

In collaboration with Noventiq Malaysia, QSR Brands achieved a significant milestone—the Data Loss Protection (DLP) initiative. Beyond the core project objectives, Noventiq went beyond scope to provide immense value. This included an Information Security Culture Assessment, DATA CLASSIFICATION Workshops, and department-level Data Risk Assessments.

The Result

Noventiq's expertise in data protection and loss prevention best practices was the key to making sure that this complex but absolutely necessary initiative would be successful. The hands-on approach, coupled with User Acceptance Testing (UAT), facilitated a seamless rollout of the system to all employees concerned across the Group. As a bonus, the close collaboration between teams cultivated a security-conscious environment, with employees ending up far more well-versed in their role in data protection. QSR Brands anticipates taking on further milestones with Noventiq in their ongoing partnership.

The Takeaway

David Chiam Joy Yeow, Group Head of Governance and Compliance of QSR Brands (M) Holdings Bhd & Chong Chin Kan, Group Chief Information Officer of QSR Brands (M) Holdings Bhd

"We are thrilled to express our deep appreciation for the exceptional collaboration with Noventiq Malaysia. This partnership has been pivotal in fortifying our data protection measures, ensuring a more secure environment for our business and our people. Noventiq's expertise and commitment have been invaluable in this journey, and we eagerly anticipate further milestones as we continue to enhance our data protection and loss prevention efforts."

Low Yee Wee, General Manager at Noventiq Malaysia:

"At Noventiq, we’re all about delivering solutions which carry through to transformative experiences. Our collaboration with QSR Brands exemplifies the power of strategic partnerships when it comes to achieving digital excellence. In the case of QSR Brands, the success of the Data Loss Protection initiative embodies our approach to securing our clients' digital futures through innovative, effective solutions."

For businesses seeking innovative solutions in digital transformation and data protection, connect with Noventiq Malaysia today at Malaysia@noventiq.com.